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Frequently Asked Questions

Find answers to common questions and concerns about our services.

Frequently Asked Questions

Find answers to common questions about our services, documents, and more.

Our service streamlines the appointment process, offering real-time availability tracking and personalized assistance to secure earlier slots.
Our service notifies you via text and email as soon as interview slots for the Trusted Traveler Program open up in your selected locations and preferred days. Save time and effort by avoiding the need to constantly search for available appointments.
For just $5.99, you’ll enjoy six months of uninterrupted service.
You can easily adjust your appointment preferences anytime by logging into your account and accessing the “Edit Profile” feature.
Absolutely! We prioritize the security and confidentiality of our clients’ personal information and adhere to strict privacy protocols.
Yes, we offer flexible rescheduling options to accommodate changes in your schedule or preferences.
Yes, our dedicated support team is available to assist you with any issues or concerns you may have, providing prompt assistance whenever needed.
Yes, we can assist with booking appointments for multiple individuals or family members, ensuring a smooth process for all.
Once a suitable sky appointment becomes available, you’ll receive a notification via text or email containing the meeting’s date, time, and location details.
Sorry, our service only notifies you about new available dates. If you need to change or reschedule your current appointments, you will have to use the official government website.
Simply reach out to us through our website or contact channels, and our team will guide you through the process and assist with booking your appointment.
While we strive for customer satisfaction, we understand that circumstances may change. Please reach out to our support team, and we’ll do our best to address your concerns and find a satisfactory solution.

Still have questions?

Contact our support team for further assistance